Director of Billing Operations

Join us as we Rise to the Challenge

At KCI, we’re building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employee’s have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us. 

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #56 on Engineering News-Record’s list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Essential Duties and Responsibilities*:

Oversees and manages the billing department’s processes and people. The Director will ensure accurate and timely invoicing, compliance with relevant laws and regulations, and continuous improvement of billing processes. The Director will play a crucial role in building and supporting competencies for the continuous improvement of KCI’s growth and development.

The key responsibilities of this role include:

• Oversee Billing Processes: Manage the billing department of 50 to ensure accurate and timely invoicing for all clients.
• Oversee Revenue Assurance: Identify possible inaccuracies ensuring prevention in lost or inaccurate revenue reporting during project setup and invoicing.
• Compliance: Ensure compliance with federal, state, and local billing regulations.
• Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy in billing operations.
• Team Leadership: Lead, mentor, and develop billing staff to achieve departmental goals.
• Reporting: Prepare and present regular reports on billing activities to senior management and conduct monthly WIP and AR meetings with Service Line Leaders and Regional Executives.
• Audit and Reconciliation: Conduct regular audits and reconciliations of billing records to ensure accuracy and compliance.
• Stakeholder Collaboration: Work closely with Project Managers, Service Line leaders and other departments to align billing processes with organizational goals. Work closely with Project Managers and Finances staff to ensure Accounts Receivables are collected in a timely manner assigning Project Manager with the collections process, as necessary.
• Technology Integration: Evaluate and assist in continuously improving the billing software and system to improve operational efficiency.

Other Requirements

• Functions as the fiscal compliance lead for the organization. Works to maximize investment and resource allocation with cost efficiency for greatest net profit. Understands and applies compliance requirements and risk management. Develops solutions to maintain compliance while streamlining protocols.

* Essential Duties and Responsibilities are the basic job functions that an employee must be able to perform, with or without reasonable accommodation.

Education and/or Skills Required:

• High School diploma required
• Minimum 7-10 years of experience in billing operations, with at least 5 years in a leadership/management role.
• Must possess exceptional written and verbal communication skills, analytical skills, understanding of business processes, and business acumen.
• Management and organizational leadership skills.
• Understanding of the billing process and knowledge with the financial system.

Competencies

• Financial Acumen
• Leadership
• Client/ Customer Satisfaction
• Project Review and Monitoring

Education and/or Work Experience Preferred:

• Bachelor’s degree in Accounting, Finance, Business Administration or a related field
• Experience within the A/E/C industry preferred
• Experience with various billing and project set up type (Lump sum, cost plus fixed fee, time and materials, etc.) preferred
• Understanding of Microsoft Dynamics with AEC360 preferred

• Pre-employment drug screening is a condition of employment. Background and motor vehicle checks may be required based upon position.