Service Line Leader

Join us as we Rise to the Challenge

At KCI, we’re building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employee’s have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us. 

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #53 on Engineering News-Record’s list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The Construction Managment Service Line Leader (SLL) at KCI is responsible for overseeing and managing a comprehensive business unit comprised of similar technical practices (RPs). This role entails financial accountability for the unit's profit/loss, including marketing, general, and administrative overhead expenses. SLLs are tasked with supporting and optimizing the performance of their team members and practices within their Service Line, while also collaborating with service line leaders within their region as well as those in other regions. They play a critical role in achieving annual budget and business plan objectives and contribute to the overall success of their region and the company as a whole. As part of a matrixed organization, SLLs are expected to actively support regional growth and performance while aligning with the goals of the Region Executive.

Duties & Responsibilities:

• Evaluate market conditions and develop annual business plans to grow Construction Management services and revenue throughout KCI's South-Atlantic Region (TN, GA, NC, and SC).
• Develop an annual budget to support the Strategic and Business Plans, revenue/profitability targets and achieve operations excellence. The budget should be based on established Key Performance Indicators (KPIs) that serve as the foundation for operational targets.
• Responsible for overseeing the monthly and year-end profit and loss statements for the Service Line including reviewing project and financial reports, approving general and administrative expenses, and recommending capital purchases, among other duties.
• Responsible for developing and implementing strategies to drive the growth of the organization and ensure the success of the team. This individual will provide leadership and mentorship to the team, support their professional growth, and help them achieve their growth goals.
• Recruit and develop qualified professionals to support and grow the team at multiple levels (technical staff, management and business leaders).
• Provide direction, mentoring, and leadership to the entire team. This includes regularly visiting with leadership, employees, and projects to ensure the successful execution of company initiatives related to growth, strategy, project management, and employee matters.
• Collaborate with other Service Line Leaders including Transportation, Water & Environment, Survey and Mapping, Site/Civil and Facilities to ensure alignment and maximize growth opportunities across the Professional Services team. This includes regular communication to support existing multi-discipline projects and to cooperatively develop new clients and expand the project portfolio.
• Encourage and facilitate cross-functional collaboration to achieve team goals, including technical training for employees, resource sharing and management.
• Responsible for overseeing major proposal efforts, including the management of scope, schedule, quality and fee.
• Ensure that company culture, policies, and procedures are consistently implemented throughout the Service Line.
• Maintain adherence with KCI’s Quality Management Plan and Safety Program.

Position requirements:

• 15+ years’ experience leading a Construction Management organization. 
• Bachelor's degree in a related field (surveying, engineering, or similar) or equivalent experience is required; advanced degree and professional licensure/certification is preferred.
• Proven track record of success in a similar role, strong leadership and management skills, and excellent communication and relationship-building skills.
• Ability to independently apply fundamental engineering, construction, environmental, land planning, and survey concepts.
• Strong organizational and time management skills to handle multiple projects, deadlines and a Staff of over 250 employees. 
• Demonstrated ability to build and maintain relationships with clients and stakeholders and ability to lead and contribute to business development efforts.
• This in not a remote position. The ideal candidate for this job should be based near a KCI office within the South -Atlantic Region (TN, GA, NC, and SC).
• Regular travel throughout the Region is required.

 * Essential Duties and Responsibilities are the basic job functions that an employee must be able to perform, with or without reasonable accommodation.

Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.

Education and/or Work Experience Requirements:

• Bachelor’s Degree in related field (AEC Industry) and minimum of 15 years of related professional experience, or 19 years of equivalent professional experience.
• Proven track record of leadership success in the AEC industry, with a minimum of 15 years of experience including organizational leadership and business management or related roles within the professional services industry.
• Proficiency in applying fundamental engineering, construction managment or related concepts independently to the Service Line they oversee.
• Effective organizational and time management abilities to manage various projects and meet deadlines proficiently.
• Proven capability to establish and nurture relationships with clients and stakeholders, along with a capacity to actively contribute to business development initiatives.
• Strategic thinking and problem-solving abilities, with a focus on driving growth and achieving business objectives.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Strong financial acumen, with the ability to analyze financial data, develop budgets, and drive financial performance.
• Demonstrated ability to lead and inspire teams, fostering a culture of collaboration, innovation, and accountability.
• In-depth knowledge of technical aspects of the AEC industry and current trends.
• Strong negotiation skills to manage contracts, partnerships, and client relations.
• Ability to lead and manage change within the Service Line, including implementing new processes and systems.
• Skilled in conflict resolution to manage and resolve disputes within teams and with clients.
• Willingness to travel as needed within the designated region and occasionally nationally.
• Active membership in relevant professional organization and industry groups.

Education and/or Work Experience Preferred:

• Master’s/ MBA preferred.

Certificates, licenses, and/or Registrations Required:

• Successful completion of the KCI PM Training and Contract Training or ability to do so within six months (for new hires.)

Certificates, licenses, and/or Registrations Preferred:

• Professional license or certification within the field of expertise preferred.