Senior Business Analyst – Business Solutions

Join us as we Rise to the Challenge

At KCI, we’re building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us. 

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #56 on Engineering News-Record’s list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Senior Business Analyst – Business Solutions Team 

The Business Solutions team is a core part of Enterprise Technology, and at the core of everything we do is a commitment to empowering the people who serve our clients every day. As a Senior Business Analyst, you'll be a trusted internal resource and strategic partner, working across the enterprise to understand complex needs and deliver solutions that make a real difference. This isn't just problem-solving, it's building the foundation that allows our teams to do their best work, creating a ripple effect that reaches all the way to our clients' experience. If you find purpose in the details, take pride in driving meaningful impact across the enterprise, and are passionate about connecting business strategy with real, lasting solutions — we want you on this team. 

Duties, Responsibilities & Other 

As a Senior Business Analyst, you will: 

• Interface between end users, leadership, and our technical teams for complex projects, bridging the gap between technology and business stakeholders  

• Perform detailed requirements analysis, document processes, and conduct user acceptance testing to ensure solutions meet the needs of stakeholders  

• Identify, prioritize, and translate technical and functional requirements into actionable solutions  

• Engage with internal stakeholders and end users to understand how data-driven changes to processes, products, services, software, and hardware can improve efficiencies and add value across the enterprise 

• Lead ongoing reviews of business processes and develop optimization strategies 

• Perform cost-benefit analysis and evaluate solutions to determine what is technologically feasible and financially and functionally reasonable 

• Stay current on the latest process and technology advancements to automate and modernize systems, including our ERP – Microsoft Dynamics and AI solutions 

• Work efficiently in a team setting on projects to successful completion, collaborating closely with internal partners at all levels 

• Exercise judgement in developing and implementing methods and techniques to obtain desired results following industry best practices 

• Deliver services within the allocated budget 

• Develop functional and technical documentation that supports teams in understanding and adopting solutions 

• Regularly interact and build relationships with team members, managers, customers, and business partners 

• Assist with project management for selected projects, helping coordinate efforts across enterprise stakeholders to keep projects on track 

• Mentor and/or supervise staff, as assigned 

• Provide performance feedback to project staff and supervisors of staff 

• Operate independently 

• Comply with all KCI policies and procedures 

• Complete other duties as required/assigned 

Specialized Skills 

• Experience working in the A/E/C industry 

• Experience using and/or supporting users in the Microsoft Dynamics platform 

• Experience managing work in Azure Dev Ops 

• Bachelor’s degree in Business, Information Technology, Computer Science, Management Information Systems, or related field is required. Experience may be substituted for degree.
• Master’s degree in Business, Information Technology, Computer Science, Management Information Systems, or related field is preferred.
• Minimum five years of experience as a Business Analyst or similar role
• Minimum eight years of professional experience in the areas of business advisory, data & analytics, solutions and/or software engineering, and/or IT infrastructure engineering
• Excellent planning, organizational, and management skills
• IIBA Certified Business Analysis Professional or PMI Professional in Business Analytics certification is strongly preferred
• Experience in utilities, facilities, transportation, water, and/or state/local government markets is preferred
• Demonstrated experience to learn quickly and apply new technologies to solve problems 
• Ability to develop and maintain deep knowledge of customers, data, business, and markets 
• Excellent written and verbal communication skills
• Great analytical, critical thinking and problem-solving abilities
• Ability to influence stakeholders and work closely with them to determine acceptable solutions

Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.