Cloud Infrastructure Administrator

Join us as we Rise to the Challenge

At KCI, we’re building an enduring community that provides unparalleled value to our employee-owners. We make our mark designing and delivering our world-class solutions, so we invest deeply in supporting and developing our team. We reward integrity and commitment, and when we do well, you do well. Our employees have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle that works, and skin in the game. Achievements are shared and celebrated. As a team, we are motivated to better ourselves, each other, and the world around us. 

THE COMPANY

KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. KCI is recognized as an industry leader, employing cutting-edge technologies, management practices and strategic growth initiatives. Employee ownership fosters an entrepreneurial spirit, encourages technical expertise, and shapes strategic planning.

KCI is currently ranked #50 on Engineering News-Record’s list of the Top 500 design firms in the nation.

KCI BENEFITS INFORMATION

We offer a competitive compensation package, family friendly benefits, a collaborative working environment, and the training, mentoring and resources you need to advance in your career.

We understand that you have choices, and we know that together we will make a great team!

KCI is committed to building a diverse and inclusive staff, and we encourage women, people of color, LGBTQ+ individuals, and individuals with disabilities to apply.

KCI Technologies, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The Cloud Infrastructure Administrator supports day-to-day operations, reliability, and security of the Microsoft Azure environment, focusing on Azure IaaS, Azure NetApp Files (ANF), Azure Virtual Machines, and Azure Virtual Desktop (AVD). This role supports provisioning, configuration, monitoring, incident response, daily operations, and modernization initiatives that include migrating file services into ANF.

Essential Duties and Responsibilities*:

Azure IaaS

• Create/maintain Azure Resource Groups according to established naming, tagging, and environment standards to support ownership and lifecycle clarity.
• Assist with operational governance activities (tag hygiene, stale resource cleanup, cost/usage visibility).
• Apply least-privilege access principles using Azure RBAC and standard built-in roles; support periodic access reviews and remediation tasks assigned by security/lead.
• Support day-to-day Azure networking fundamentals such as VNets/subnets, NSGs, routing, DNS, and secure connectivity troubleshooting in coordination with network/security teams.

Azure NetApp Files (ANF) Administration

• Administer ANF resources including NetApp accounts, capacity pools, and volumes (create, modify, document, and maintain).
• Perform operational tasks such as resizing, tier/service-level adjustments, and troubleshooting volume access/performance issues.
• Implement and maintain ANF data protection practices such as snapshots and disaster recovery readiness activities.

Azure Virtual Machines (IaaS) and Azure Virtual Desktop (AVD)

• Provision and maintain Azure Windows VMs and AVD environments: sizing, disk management, backups, and lifecycle tasks (start/stop, redeploy, deallocate, retire).
• Support patching/maintenance routines.
• Resolve common VM/AVD issues (CPU/memory/vGPU, disk latency, connectivity).
• Support core AVD operational components (host pools/session hosts, scaling, image lifecycle, and operational troubleshooting) as part of day-to-day support.

Monitoring, Observability, and Operational Response

• Configure and monitor Azure services using Azure Monitor, Log Analytics, and Application Insights; investigate alerts, document findings, and escalate as needed.
• Participate in incident response support activities (triage, evidence gathering, containment steps as directed) consistent with IT/security procedures.
• Contribute to runbooks, SOPs, and operational documentation to increase repeatability and reduce operational risk.

Collaboration and Customer Service

• Work with internal teams to support initiatives involving Azure-hosted workloads and storage modernization, including file services migration to ANF.
• Provide timely, clear communication on incidents, service requests, and changes; maintain high-quality ticket notes and post-incident summaries.

* - Other duties as assigned

Education and/or Work Experience Requirements:

• Bachelor’s degree in Information systems, Computer Science, or equivalent experience.
• 3–5 years of systems administration experience, including 2+ years administering Microsoft Azure in production environments (IaaS). 
• Demonstrated hands-on experience with Azure IaaS operations (VMs, resource organization, standard operational tooling).
• Operational disciplines: incident/change management, documentation, and service delivery.
• Experience with Azure NetApp Files, performance tiers/service levels, snapshots, troubleshooting and replication concepts.
• Experience supporting Azure VMs and AVD environments.
• Familiarity with Azure RBAC concepts and standard built-in roles.

Certificates, licenses, and/or Registrations Preferred:

• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
• Microsoft Certified: Azure Network Engineer Associate (AZ-700)
• Microsoft Certified: Identity and Access Administrator Associate (SC-300)
• Microsoft Certified: Azure Security Engineer Associate (AZ-500)
• NetApp Certified Cloud and Storage Services Engineer Professional (NS0-701)

Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position.